Return Policy

At www.onlinegears.net , we strive to make your shopping experience as effortless and satisfying as possible. We understand that sometimes, a purchase might not meet your expectations or fit as you'd hoped. That's why we've made our return process straightforward and hassle-free. Here's what you need to do if you decide to return an item:

Step 1: Contact Us

First, please reach out to us within 30 days of making your purchase on our website, www.onlinegears.net. It's important that you initiate the return process within this timeframe to ensure eligibility for a refund.

Step 2: Repackage Your Order

Carefully repackage the item you wish to return. Make sure to include all the original packaging, proof of purchase, and any other accessories that came with your order. This helps us process your return more efficiently and ensures you receive your refund promptly.

Step 3: Ship Your Package

Visit your local post office to ship your package back to us. When doing so, it's crucial to ask for proof of the postage fee. This proof is necessary for the next step in the return process, so please keep it safe.

Step 4: Email Us Proof of Postage

Once you've shipped your package, please email us a copy of the postage fee proof. This is an essential step, as it allows us to verify your return shipment and process your refund accordingly.

Refund Process

After we receive your returned parcel and verify its contents, we will promptly process your refund. Please note that the refund will be issued to the original method of payment. We aim to complete all refunds within a few business days of receiving the returned item, though the exact timing may vary depending on your bank or credit card issuer.

Additional Information

• Please ensure that all returned items are in their original condition, unworn and unwashed, with all tags attached. Items that do not meet these criteria may not be eligible for a return.
• The cost of return shipping is the responsibility of the customer, and original shipping fees (if any) are non-refundable.
• If you received a defective or incorrect item, please contact us immediately so we can rectify the issue.

We hope this return policy helps you shop with confidence at www.onlinegears.net. Should you have any questions or need further assistance, our customer service team is here to help. Thank you for choosing us for your custom jersey needs!